Outcomes:
• Discuss how training, informal learning, and knowledge management can contribute to continuous learning and companies’ business strategy.
• Explain the role of the manager in identifying training needs and supporting training on the job. • Conduct a needs assessment.
• Evaluate employees’ readiness for training.
• Discuss the strengths and weaknesses of presentation, hands-on, and group training methods.
• Identify the major parts of an effective performance management process.
• Discuss the three general purposes of performance management.
• Identify the five criteria for effective performance management systems.
• Discuss the five approaches to performance management, the specific techniques used in each approach, and the way these approaches compare with the criteria for effective performance management systems.
• Choose the most effective approach to performance measurement for a given situation.
6.2 Action Required:
Here are five behavioral critical thinking questions.
1 How do you go about completing a task without clear information?
2 What is the most difficult work-related decision you’ve had to make?
3 How do you respond to opposing viewpoints?
4 How quickly do you make decisions?
5 Have you ever anticipated a problem before it arose? How did you deal with it?
6.3 Test your Knowledge (Question):
Pick two questions of your choice and answer them in your own words
6.4 Instructions:
• Answer the question in test your knowledge section.
• Post your answer in the discussion board using the discussion link below. no coping